Skip to main contentThe Customer Portal is a self-service interface where your Customers can independently manage their subscriptions, payment methods, invoices, and billing information—without requiring manual intervention from your team.
What can Customers do in the Portal?
Payment Method Management
Customers can add or update their payment methods directly from the Portal depending on the payment methods configured at the invoicing entity level in Settings > Payment Methods.
For example: If Credit Card is enabled with Stripe for the invoicing entity, the Customer can add a credit card. If not, they cannot.
💡 Note: Whenever the Customer adds a new payment method, it automatically becomes their default method for future payments.
Update Billing Details
Customers can update directly in the Portal their billing info (email, billing adress, tax number…). They updated information are automatically reflected in Meteroid and applied to future invoices.
Manage Invoices & Subscriptions
Customers can access their subscription details and view and download their invoices.