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For subscriptions using a seat-based pricing model, you can update the number of seats at any time during the life of the subscription. To do so:
  • Go to Subscriptions
  • Select the subscription you want to modify
  • Click on the icon
  • Add or remove seats as needed
Once the number of seats has been updated, an invoice is issued 💡 Note: the new seat count can take effect either:
  • Immediately: the number of active seats is updated right away and the updated seat count is used for future invoices
  • After payment: The seat count will be updated only after the Customer pays the upcoming invoice. Until then, the former number of seats remains active
💡 Note: by clicking the 🕓 icon, you can see previous and upcoming seat change for a given subscription