Create and manage entitlements

Entitlements define what a Customer can access, use, or consume as part of a Subscription. They allow you to connect billing logic with product access management. To manage Entitlements, go to Product Catalog > Features. To create a new Entitlement, click New Feature. 💡 Note: Meteroid does not directly manage or enforce access to your application or features. Meteroid provides APIs and entitlement data allowing you to determine which Customers should have access to a given feature. The effective access management and enforcement remain under your responsibility.

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Global vs. Product Entitlements

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Global Entitlements

Global Entitlements are not linked to a specific Product. They can be used to grant broad or platform-wide access.

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Product Entitlements

Product Entitlements are linked to a specific Product previously created in Meteroid. They are typically used to manage access to a specific feature, capability, or usage associated with that Product.

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Entitlement Types

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Boolean Entitlements

Boolean Entitlements simply grant or revoke access, regardless of usage. As long as the Subscription is active and the Entitlement is enabled, the Customer has access to the corresponding feature or Product.

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Config Entitlements

Config Entitlements carry a static, typed configuration value rather than a simple on/off flag or a usage limit. They are resolved synchronously and are ideal for plan-driven settings your application reads — for example a rate limit, a retention window, a tier label, or a feature configuration object. The supported value kinds are:

• Number — e.g. 10000
• Boolean — true / false
• Text — a free-form string
• JSON — a structured object
• Select — a value chosen from a predefined list of options

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Metered Entitlements

Metered Entitlements are linked to a Billable Metric defined in the Metrics section. When configuring a Metered Entitlement, you can define:

• A usage limit (optional)
• A reset period

The limit defines the maximum usage allowed during a given reset period. For example, if the metric is “API Calls” and the limit is set to 10,000, the Customer will be allowed to consume up to 10,000 API calls during the reset period.

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Reset Periods

Meteroid supports five reset strategies for Metered Entitlements.

1. Never

The count is never reset. This creates a lifetime cap. Once the limit is reached, access is permanently revoked unless manually updated.

2. Billing Cycle

The limit is granted for one billing cycle. Usage counters are reset at the beginning of each billing cycle. If the limit is reached during the billing cycle, access is revoked until the next billing cycle starts.

3. Calendar

Usage resets on calendar boundaries, independently from the Subscription start date. Examples:

• Monthly reset: every 1st of the month
• Weekly reset: every Monday
• Yearly reset: every January 1st
• Daily reset: every day at 00:00:00 UTC (ISO 8601)

This mode is useful when usage quotas should align across all Customers.

4. Fixed Windows

Usage resets at regular intervals based on the Subscription start date. For example, if:

• the Subscription starts on June 3rd
• and the reset window is set to 1 month

then the limit resets every 3rd of the month. This mode is useful when quotas should align with each individual Subscription lifecycle. Compared to the Billing Cycle reset strategy, Fixed Windows provide more flexibility as you can define reset periods independently from the billing cycle.

5. Sliding Windows

Sliding windows continuously evaluate usage over a rolling time period ending at the current moment. For example:

• if the reset period is set to 1 hour
• Meteroid always evaluates usage over the previous rolling hour

This strategy is useful for rate limiting and rolling quotas.

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Entitlement Overrides

Entitlements can be overridden at the Plan, Subscription, and Customer levels. The resolution hierarchy, from lowest to highest priority, is:

1. Default Entitlement — configured in the Feature section
2. Plan Entitlement
3. Subscription Entitlement
4. Customer override — highest priority

This means a Customer override wins everywhere for that Customer, taking precedence over the Subscription, Plan, and default configuration.

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Customer overrides

Customer-level overrides are account-wide: they apply to every subscription the Customer has—and even to Customers with no active subscription. Use them to force a feature on or off for a whole account regardless of what the Customer is subscribed to, for example to grant complimentary access to a design partner, provision a feature manually, or hard-cap a specific account. Because they win everywhere, use them sparingly.

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Effective entitlements & pinning

The Customer detail page shows each Customer’s effective entitlements—the resolved value for every feature—along with its origin (default feature, plan, plan version, add-on, subscription, or customer override) and whether the value is direct or inherited. You can pin an inherited value onto a specific subscription. Pinning snapshots the currently-resolved value so it no longer changes when the upstream Plan or feature default is later edited—useful for locking in terms for an existing Customer while you evolve your catalog. This flexibility allows you to adapt access rights for specific Customers.